Pet Grooming & Shop Questions
1. Do I need to book an appointment before visiting?
Yes. We recommend booking in advance so we can reserve your preferred date and provide enough time for your pet's grooming session.
2. How is grooming price calculated?
Our posted prices are starting rates. Final pricing depends on pet size, coat condition, and selected service package.
3. What grooming services do you offer?
We offer Bath & Brush, Haircut & Styling, Nail Clipping, Teeth Brushing, Ear Cleaning, and Anal Gland Extraction.
4. What products are available in the shop?
Our shop includes dog and cat food, treats, grooming essentials, accessories, and health supplements based on availability.
5. Can I buy products without booking grooming?
Absolutely. You can browse and purchase items from our shop anytime without a grooming appointment.
6. What if my pet has sensitive skin or special needs?
Please inform us during booking. We can adjust products and handling to better suit your pet's condition and comfort level.
7. How long does grooming usually take?
Most sessions take 1 to 2 hours, depending on service type, pet size, and coat condition.
8. Do you accept walk-ins?
Walk-ins may be accepted when slots are open, but booked appointments are prioritized to avoid long waiting times.